Reinventing the nature of work for hourly employees with Deepesh Banerji

Managing teams has become more complex than ever, but the increased usage of AI and automation has changed how businesses hire and schedule employees.

Small businesses and enterprises alike now have a software solution to simplify scheduling, payroll and labor law compliance, no matter how simple or complicated your team is.

Deepesh Banerji, Chief Product Officer at Deputy, covers how to make important decisions early on in business without sacrificing opportunities for growth as they become available, and why the customer experience is your biggest competitive advantage.

Highlights include:

- What makes Deputy unique in a world full of time and attendance tools?

- Why the customer experience should be a top priority, no matter what your business size is.

- Prioritizing mobile app usage with your customer base.

- What Deepesh thinks about country-specific needs within a global platform.

- Thinking about software designs with more upfront optionality.

- The difference between companies that grow quickly and companies that struggle.

Resources mentioned:

https://www.deputy.com/


Any specific guest you'd like to hear on the show? Leave your suggestions at https://www.smbtechinnovators.com/


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This episode of The SMB Tech Innovators Podcast is brought to you by Gusto. Gusto has spent a decade building and testing its payroll, tax filing, and compliance infrastructure, which is available as a robust set of APIs so you can develop custom-tailored payroll solutions.

For more information, go to https://gusto.com/




#SMB #Fintech #Innovation #Saas #HR #Payroll #SmallBusiness

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Managing multiple vertical SaaS solutions to create seamless customer experiences with Andy Swansburg

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Making your SaaS 3.0 platform stickier with embedded payroll with Doron Friedman